Avatria is committed to providing fair and transparent pricing for every customer. Because our costs go up as the amount of data we need to process increases, charging a usage fee allows us to keep Convert affordable for customers of any size.
Usage fees are calculated based on the total number of sessions Convert stores and processes in a given month.
We include 600,000 sessions in every plan, and then charge for additional sessions based on the following rates:
An easy way to figure out the total number of sessions you'll be charged for is to take your average monthly sessions and multiply it by the number of months you have set as your data retention limit (default is 12 months).
For example, if your site receives 600,000 sessions per month, and your data retention limit is set to 12 months, your usage fee will be based on a total of 7,200,000 sessions. You will be charged $.0002/session for 1,800,000 sessions (sessions 600,001 - 2,400,000) and $.00016/session for 4,800,000 sessions (sessions 2,400,001 - 7,200,000), for a grand total of $1,128.
Because Avatria Convert pulls in all data from Google Analytics, we follow Google's definition of a session. Google defines a session as follows:
A session is a group of user interactions with your website that take place within a given time frame. For example a single session can contain multiple page views, events, social interactions, and ecommerce transactions.
A single user can open multiple sessions. Those sessions can occur on the same day, or over several days, weeks, or months. As soon as one session ends, there is then an opportunity to start a new session. There are two methods by which a session ends:
- After 30 minutes of inactivity
- At midnight
- If a user arrives via one campaign, leaves, and then comes back via a different campaign.
For more information on how sessions are defined, please visit Google's support page.
Your data retention limit is the maximum number of months of data Convert will store and use to generate rankings. Typically, the more data Convert has access to, the better the rankings it is able to provide. By default, Convert sets a data retention limit of 12 months, but you can raise this limit if you'd like to improve the performance on your site.
Raising the data retention limit will impact your usage fee, as it will increase your total number of user sessions that determine your usage fee each month.
If you don’t know your average monthly traffic, you can find it in Google Analytics. Just load the Audience Overview report and set your date range to the last year. Divide Sessions by 12, and there you have it!
API requests above 50,000 will be charged at a rate of $.001 per request, and are included in your usage fee.
A ranking model is the method Convert uses to generate its rankings. There are multiple types of ranking models that can be used by Convert. The first is what we call goal-based models, which allow you to rank products based on a desired customer behavior, such as purchases, clickthrough, time spent on page, or more.
Additionally, Convert supports catalog-based models, which allow you to fine-tune your rankings for individual departments, categories, or lists. These catalog-based models can improve site performance beyond the default goal-based version.
Advanced models, including catalog-based models or those featuring non-standard goals, require additional development. While Convert does offer tools to allow users to build their own advanced models, Convert's data science team is also available to develop custom models, for a fee.
Subscribing to the Pro plan allows users to access and implement an unlimited number of pre-existing models, but does not cover the cost of custom model development.
Personalized recommendations allow you to improve conversion performance even more by displaying different lists based on the user visiting your site. We use user-specific data to generate these rankings, such as age, gender, location, device, and more to assure that you're showing the most relevant products to every person who visits your site.
Implementing ecommerce analytics tagging is difficult, and we've found that even the most sophisticated companies make mistakes. For the Google Analytics Enhanced Ecommerce Tag Assessment, our expert ecommerce services team will inspect your site and prepare a report highlighting problems, solutions, and best practices to help you get the most out of Convert and your analytics.
If it sounds like you're getting hours of professional ecommerce consulting as a part of your subscription, that's because you are!
Our Standard support tier includes access to our full knowledgebase, which is checked regularly by Avatria support staff.
Pro support offers support via phone or email, with response times based on the severity of the issue. Our response times are as follows:
For more information on support tiers, severity levels, and response times, please click here.
Nope! Avatria Convert never requires a long-term commitment, so if you're ever unhappy with your service, you can cancel at any time.
The Convert badge is a simple piece of code that you add to the footer your website to show that you use Convert to power your rankings. We'll provide you with the code, and once you get it up and running on your site, all you have to do is shoot us an email. We'll take 15% off your total monthly fee from then on. Contact us for more details.
We do! Contact our sales team for more information.
Almost nothing, except for ten minutes of your time. Start your free trial by clicking the button above or below, and we'll walk you through the process of setting up your account and connecting it to Google Analytics. Once your data has been synced (which usually takes less than 24 hours), you can start taking advantage of everything Convert has to offer.
No problem! Convert makes it easy to set up multiple sites under a single account, and you only need to pay for a single subscription to do so. Your usage fee will be based on the total number of sessions across sites in your account.
Convert can be integrated with any ecommerce platform, and offers easy-to-use plugins for Magento and Shopify, with more coming soon. If you are on a platform that Convert supports via plugin, integrating Convert rankings into your site can be completed in just a couple of minutes. If your ecommerce platform isn't supported via plugin, please contact us for more information about integration options.
Absolutely not. Convert was designed to work with the tools you have today. Convert has an open API, and we can help you get up and running with the commerce platform and site search platform of your choice.
See the difference Convert can make for yourself. Sign up for a free trial, and we'll help you set up an A/B test to make sure Convert works for your site.
Plus, with no long-term commitments, you can cancel at any time.
Convert isn't another data platform that takes weeks just to get up to speed.
Connect to Google Analytics in minutes so that you can start seeing results within days.
We include the first 600,000 sessions we process each month in every subscription.
From there, we only charge you for what you actually use, making this an exceptional value whether you have 5,000 or 50 million visitors a month.
Convert offers Shopify and Magento plugins and an easy-to-use API so that your lists will populate with the best results automatically.
That means no manual updates, no imports, no extra work.
Afraid your ecommerce platform is too small, old, or customized to work with Convert? Don't be.
Convert is built for maximum flexibility so that it can meet your needs, whatever they happen to be.
For even better conversion performance, Convert Pro supports personalized recommendations.
Personalization uses user-specific data to optimize your site for every visitor.
Data retention controls help you keep costs down by limiting the number of sessions used to generate your rankings.
Or go the other route and remove the cap to see how your performance improves. Either way, the choice is yours.
Want to do more than boost sales? Multiple ranking models let you choose the behavior you want to drive.
Or tune your models towards specific departments to get even better performance out of your lists.
No matter the complexity of your organization, Convert is built to meet your needs.
Unlimited users are included in every subscription, and role-based permissions give you control over who can access what.
It's easy to make mistakes with analytics tagging. We're here to help.
For our Google Analytics Enhanced Ecommerce Assessment, our ecommerce experts inspect your site, identifying trouble areas and ways to improve your analytics.
If you have problems with Convert, we're here for you.
Our robust knowledgebase is only a click away, or unlock email and phone support by upgrading to Pro.